Introduction
This study aims to identify and elucidate strategies for managing and preventing negative emotions and thoughts arising from workplace relationships based on Islamic teachings, in order to promote mental well-being, enhance interpersonal relationships, and improve organizational effectiveness.
Method
The study employed a qualitative descriptive-analytical approach. In the first phase, internationally validated tools for assessing negative emotions in the workplace were reviewed and analyzed to extract a comprehensive set of emotional and cognitive negative components related to workplace interactions. In the second phase, field data were collected through semi-structured interviews with 20 employees from public sector organizations, and the data were analyzed using thematic analysis. Following the extraction and categorization of negative emotions, management strategies were identified based on Islamic teachings through consultation of authoritative sources, including the Holy Quran, Nahj al-Balagheh, and other reputable Shia ethical and narrative texts.
Results
The findings revealed that negative emotions resulting from workplace relationships can be categorized into three main groups: hostile emotions (anger, hatred, and jealousy), occupational stressors (assigned workload, managerial behavior, and fear of task failure), and pessimistic attitudes (ostracism, distrust, and conspiracy thinking). Analysis of Islamic sources indicated that these negative emotions can be managed through strategies applied at both preventive and therapeutic stages, and at individual and organizational levels.
Discussion
The study demonstrates that Islamic teachings provide a comprehensive and ethically grounded framework targeting emotional behaviors and negative reactions in human interactions. Cultivating moral virtues at the individual level and fostering awareness at the organizational level can prevent the emergence of negative emotions and improve social and organizational interactions. Furthermore, integrating Islamic teachings with practical management approaches can enhance employees’ work-life quality and mental well-being, leading to a healthier, more sustainable, and human-centered organizational environment.