نوع مقاله : مقاله پژوهشی

نویسنده

• روح اله حسینی

استادیار، گروه مدیریت، دانشکدۀ مدیریت، دانشگاه پیام نور، تهران، ایران.

چکیده

فرهنگ سازمانی مبتنی بر دانایی یکی از مؤلفه‌های مهم و اصلی دانش رفتاری در سازمان‌ها است. بنابراین، هدف پژوهش حاضر طراحی مدل ساختاری تفسیری فرهنگ سازمانی مبتنی بر دانایی است. این پژوهش بر مبنای پارادایم اثبات‌گرایی است و از لحاظ نوع و هدف پژوهش، کاربردی ‏است. از نظر روش جمع‌آوری داده‌ها، توصیفی- تحلیلی است. فرآیند ‎ ‎انجام ‎ ‎این ‏پژوهش ‎ ‎شامل ‎‏ دو ‏‎ ‎مرحلۀ اصلی رویکرد فازی یاگر و ‏‎‎مدل‌سازی ساختاری‎ ‎‏-تفسیری است. جامعة آماری این پژوهش شامل کارشناسان و خبرگان دانشگاهی است که هفت نفر نمونه از آن‌ها انتخاب شدند. در این مقاله، نخست، عناصر بااهمیت در فرهنگ سازمانی مبتنی بر دانایی با رویکرد فازی شناسایی می‏شوند و سپس با به‌کارگیری روش مدل‌سازی ساختاری تفسیری، نوع روابط توسط خبرگان مشخص می‌شود. بر اساس تحلیل داده‌ها و با توجه به درجۀ عضویت ( )، هفت عنصر تعیین شدند. یافته‌های پژوهش دربرگیرندۀ مدل یکپارچۀ ساختاری تفسیری  (ISM) در سه سطح با توجه به روابط یک‌طرفه یا دوطرفه است. در پایین‌ترین سطح، یعنی سطح سوم، تقویت ارتباطات و تعاملات، طراحی فرایندهای مشارکت و تقویت فضای کار گروهی قرار دارند که عناصر بانفوذ مدل شناخته شدند و در بالاترین سطح، مسئولیت‌پذیری همگانی قرار می‌گیرد که وابسته‌ترین عنصر مدل است؛ زیرا با توجه به نمودار قدرت نفوذ و میزان وابستگی، هرچه عناصر در سطح بالاتری قرار داشته باشند، قدرت تحریک‌کنندگی آن‌ها کمتر و میزان وابستگی بیشتر می‌شود. بینشی که این مدل به مدیران و تصمیم‌گیران می‌دهد، می‌تواند به آن‌ها در تقویت فرهنگ سازمانی به‌ منظور بهبود دانایی سازمانی کمک کند.

کلیدواژه‌ها

• فرهنگ سازمانی
• دانایی
• مدل‌سازی تفسیری ساختاری (ISM)
• مدل فازی یاگر

موضوعات

• رفتار سازمانی

عنوان مقاله [English]

Designing an interpretative structural model of organizational culture based on knowledge: Presenting a new design approach based on fuzzy systems

نویسنده [English]

• Roohollah Hosseini

Assistant Professor, Faculty of Management & Accounting, Payame Noor University, Tehran, Iran.

چکیده [English]

Purpose: Organizational culture is one of the most fundamental areas of change and transformation in the organization and has a special place in the topics related to knowledge management and organizational behavior.  Knowledge sharing has also been proposed as a vital element for organizations to expand integrated services, resource sharing, efforts to promote organizational learning, creativity, and innovation (Aristopour et al., 2021(. Weak organizational culture is one of the ineffective factors of any organization. Today, the knowledge of human forces is considered the most valuable and important capital and asset of companies and organizations. Knowledge is one of the most important competitive advantages in the organization in the field of competition, and improving the productivity and performance of the organization through the effective use of human power is an important issue and concern in organizations (Shams et al., 2022). Today, knowledge is the most valuable and important asset and competitive advantage of organizations. Organizational culture based on knowledge is one of the important and main components of behavioral knowledge in organizations and has been the focus of organizational and behavioral thinkers in recent years. One of the requirements of knowledge management is designing a model and formulating an organizational culture based on knowledge, which is addressed in this research. Therefore, the current research aims to design an interpretative structural model of knowledge-based organizational culture to create a platform for the effective implementation of knowledge management in a fuzzy environment.
Design/Methodology/Approach: The current research is based on the paradigm of positivism and is applied in terms of the type and purpose of the research. In terms of the data collection method, it is descriptive-analytical. The process of carrying out this research includes two main stages: Jager's fuzzy approach and structural-interpretive modeling. The statistical population of this research includes university experts from whom seven samples were selected. In the current research, first, the important elements in the knowledge-based organizational culture were identified with a fuzzy approach, and then the type of relationships was identified by experts using the interpretive structural modeling method.
Findings: Based on data analysis and with regard to , the seven elements were determined. The ISM model includes three levels. At the lowest level, i.e. the third level, strengthening of communication and interactions, designing of participation processes, and strengthening of group workspace are recognized as the influential elements of the model, and at the highest level, everyone's accountability is the most dependent element of the model; Because according to the diagram of penetration power and degree of dependence, the higher the elements are, the lower their stimulating power and the greater the degree of dependence. The insight that this model gives to managers and decision-makers can help them strengthen organizational culture to improve organizational knowledge. Also, this model helps them to have a comprehensive view of the complex relationships between the influencing factors in the field of knowledge-based organizational culture and to identify priorities and have a proper direction in their policies.
Discussion and Conclusion: According to the results, it is suggested to revise and implement a new process in the design process of organizational culture, especially in knowledge-based organizations. Also, for future research, it is suggested to localize the designed organizational culture model in different organizations and institutions according to the specific conditions of each institution. The dimensions and elements of the model can also be of interest to researchers and they can be investigated, developed, and compared with the model elements of this research.

کلیدواژه‌ها [English]

• Organizational Culture
• Interpretive Structural Modeling (ISM)
• Yaeger Fuzzy Model