Psychological Research in Management

Psychological Research in Management

Auditors’ Experiences of Leaving the Profession and the Barriers to Retention: A Phenomenological Approach

Document Type : Original Article

Authors
1 Associate Professor, Department of Accounting, University of Hazrat-e Masoumeh, Qom, Iran. Corresponding Author, Email: m.nazaripour@hmu.ac.ir
2 Assistant Professor, Department of Accounting, National University of Skill, Tehran, Iran. Email: mahaderi@tvu.ac.ir
3 Msc, Department of Accounting, University of Kurdistan, Sanandaj, Iran. Email: jbabazadeh.h@yahoo.com
Abstract
Auditing plays a pivotal role in economic sustainability by ensuring financial transparency and reinforcing public trust. However, high rates of auditor turnover and retention difficulties seriously threaten the long-term effectiveness of the profession. To address the limitations of prior quantitative research and to gain a deep understanding of the lived experience of leaving the auditing profession, this study adopted an interpretive phenomenological approach. Data were collected through in-depth, semi-structured interviews with 20 former auditors possessing 5 to 29 years of professional experience. The interviews were analyzed using a three-stage coding procedure, and rigor was ensured through member checking, triangulation, and peer debriefing. The phenomenological analysis revealed four core themes: (1) entering the profession with hope, (2) gradual erosion of hope, (3) crisis of meaning and the moment of departure, and (4) reconstruction of meaning. The erosion of hope—identified as the primary barrier to retention—emerged from intense psychological pressure, excessive working hours, value conflicts, and structural constraints, ultimately culminating in a profound crisis of meaning and the pursuit of more dynamic career paths. The final phase involved redefining professional identity and achieving renewed satisfaction, underscoring that leaving auditing represents a multidimensional existential process intertwined with identity, psychological, and ethical transformations. The findings demonstrate that auditor turnover extends far beyond a mere occupational decision. Consequently, the study highlights the urgent need for organizational interventions - including psychological support, enhanced work–life balance initiatives, and flexible professional development pathways - to reduce turnover and retain experienced human capital within the auditing profession.
Keywords

Subjects


 
1.      احمدی، پروین، بیگم رضازاده شیراز، فاطمه، و صادقی، فرشته (1393). عوامل مؤثر در تمایل به ترک خدمت فرهنگیان دارای تحصیلات عالی (کارشناسیارشد و بالاتر). فصلنامۀ نوین اندیشه­های نوین تربیتی، 10(1)، 74-96.  https://doi.org/10.22051/jontoe.2014.363
2.      امیری، قاسم، و محمودزاده، سیدمجتبی (1394). بررسی عوامل مؤثر بر کاهش ترک خدمت کارکنان در سازمانهای دولتی ایران (مطالعۀ موردی: ستاد وزارت راه وشهرسازی). مدیریت فرهنگ سازمانی، 13(2)، 559-579. https://doi.org/10.22059/jomc.2015.54114
3.      عزیزمحمدلو، حمید (1395). تحلیل آثار اقتصادی فعالیت‌های حسابرسی انجام‌شده در سطح صنعت. دانش حسابداری مالی، 3(1)، 69-91. https://jfak.journals.ikiu.ac.ir/article_903.html
4.      گنجی، کیانوش، عرب مازار یزدی، محمد، هشی، عباس، و اثنی عشری، حمیده (1400). شناسایی و مفهوم‌پردازی عوامل مؤثر بر تمایل خروج حسابرسان از حرفۀ حسابرسی. پیشرفتهای حسابداری، 13(2)، 269-309. https://doi.org/10.22099/jaa.2022.41825.2180
5.      ممی­زاده، جعفر (1381). ترک خدمت در سازمان بررسی علل، عوارض و عواقب آن. توسعۀ مدیریت، 44، 32-38. https://ensani.ir/fa/article/39698
6.      مهربان­پور، محمدرضا، و قاسمی، سعید (1403). رمزگشایی از خروج حسابرسان: تحلیل عوامل مؤثر بر تمایل به ترک حرفۀ حسابرسی. فصلنامۀ پژوهش­های حسابداری حرفه­ای. 5(17)، 58-89. https://doi.org/10.22034/jpar.2024.2025673.1307
7.      نظری­پور، محمد، و زکی­زاده، بابک (1401). بررسی تأثیرهای فشار زمانی، تعارض کار-خانواده و ابهام نقش بر رفتارهای کاهندۀ کیفیت حسابرسی با میانجیگری استرس شغلی. بررسی­های حسابداری و حسابرسی، 29(4)، 714-737. https://doi.org/10.22059/acctgrev.2023.344298.1008693
8.      نظری­پور، محمد، و بابازاده هشین، جعفر (1404). بررسی تأثیر گرانباری شغلی، تعادل بین کار و زندگی، و انگیزه بر قصد ترک شغلی حسابرسان: یک تحلیل میانجی و تعدیلی. پیشرفتهای حسابداری، در دست چاپ. https://doi.org/10.22099/jaa.2025.51025.2445
References
1.       Abramova, I., Hann, R.N., Wang, W., & Zhang, J. (2025). Navigating auditor turnover: Early promotion and retention in the audit profession. Available at SSRN: https://ssrn.com/abstract=5600852
2.       Ahmad, N., Malik, M., Noor, A. M., & Rodzi, N.K.M. (2025). Audit and exit: A decade of research on internal auditor turnover through a bibliometric lens. Jurnal Intelek, 20(2), 176-187. https://journal.uitm.edu.my/ojs/index.php/JI/article/view/6430/4395
3.       Ahmadi, P., Beygom Rezazadeh Shiraz, F., & Sadeghi, F. (2014). Turnover intentions of teachers with higher education degrees. Quarterly Journal of New Thoughts on Education, 10(1), 74-96. https://doi.org/10.22051/JONTOE.2014.363 (In Persian)
4.       Aiken, L.H., Sermeus, W., Van den Heede, K., Sloane, D.M., Busse, R., McKee, M., ... & Kutney-Lee, A. (2012). Patient safety, satisfaction, and quality of hospital care: cross sectional surveys of nurses and patients in 12 countries in Europe and the United States. BMJ, 344. https://doi.org/10.1136/bmj.e1717
5.       Almer, E.D., Cannon, N.H., & Kremin, J. (2023). The impact of supervisor relationships on auditor turnover intentions using leader-member exchange theory. Behavioral Research in Accounting, 35(2), 1-12. https://doi.org/10.2308/BRIA-2022-017
6.       Almer, E.D., & Kaplan, S.E. (2002). The effects of flexible work arrangements on stressors, burnout, and behavioral job outcomes in public accounting. Behavioral Research in Accounting, 14(1), 1-34. https://doi.org/10.2308/bria.2002.14.1.1
7.       Almer, E.D., Lightbody, M.G., & Single, L.E., (2012). Successful promotion or segregation from partnership? An examination of the “post-senior manager” position in public accounting and the implications for women’s careers. Accounting Forum, 36(2), 122–133. https://doi.org/10.1016/j.accfor.2011.06.002
8.       Amiri, G.H., & Mahmoudzadeh, S.M. (2015).  The examination factors affecting reduce of employees’ turnover in the Iranian public organizations. Case study: Ministry of road and urban development (center staff). Organizational Culture Management, 13(2), 559-579. https://doi.org/10.22059/JOMC.2015.54114 (In Persian)
9.       Aziz MohammadLoo, H. (2016). The analysis of the economic effects of audit activity in industry level. Financial Accounting Knowledge, 3(1), 69-91. https://jfak.journals.ikiu.ac.ir/article_903.html (In Persian)
10.   Cilesiz, S. (2011). A phenomenological approach to experiences with technology: Current state, promise, and future directions for research. Educational Technology Research and Development, 59(4), 487-510. https://doi.org/10.1007/s11423-010-9173-2
11.   Creswell, J.W., & Poth, C.N. (2007). Qualitative inquiry and research design: Choosing among five approaches. Sage publications.
12.   DeConinck, J. B., & Stilwell, C. D. (2004). Incorporating organizational justice, role states, pay satisfaction and supervisor satisfaction in a model of turnover intentions. Journal of Business Research, 57(3), 225-231. https://doi.org/10.1016/S0148-2963(02)00289-8
13.   DeMarrais, K., & Tisdale, K. (2002). What happens when researchers inquire into difficult emotions? Reflections on studying women's anger through qualitative interviews. Educational Psychologist, 37(2), 115-123. https://doi.org/10.1207/S15326985EP3702_6
14.   Hardies, K. (2023). A survival analysis of organizational turnover in the auditing profession. MAB: Maandblad Voor Accountancy en Bedrijfseconomie, 97(1/2), 5-16. https://doi.org/10.5117/mab.97.90216
15.   Ganji, K., Arabmazar Yazdi, M., Hoshi, A., & Asna Ashari, H. (2021). Identifying and conceptualizing the effective factors on professional turnover intention in Audit profession. Journal of Accounting Advances, 13(2), 269-309. https://doi.org/10.22099/JAA.2022.41825.2180 (In Persian)
16.   Gertsson, N., Sylvander, J., Broberg, P., & Friberg, J. (2017). Exploring audit assistants’ decision to leave the audit profession. Managerial Auditing Journal, 32(9), 879-898. https://doi.org/10.1108/MAJ-05-2016-1381
17.   Ghasemi, S., Mehrabanpour, M., & Talebnia, G. (2023). Modeling the consequences of the auditors' leaving the public accounting profession: Is there a brain drain in auditing?. Iranian Journal of Accounting, Auditing & Finance (IJAAF), 7(1). https://doi.org/10.22067/ijaaf.2023.42678.1168
18.   Gill, M.J. (2014). The possibilities of phenomenology for organizational research. Organizational Research Methods, 17(2), 118-137. https://doi.org/10.1177/1094428113518348
19.   Gill, M.J. (2020). Phenomenology as qualitative methodology. Qualitative Analysis: Eight Approaches, 73-94. https://www.researchgate.net/publication/341104030_Phenomenology_as_qualitative_methodology
20.   Gonçalves, S.P., Vieira dos Santos, J., Figueiredo-Ferraz, H., Gil-Monte, P.R., & Carlotto, M.S. (2022). Occupational health psychology: From burnout to well-being at work. Frontiers in Psychology, 13, 1069318. https://doi.org/10.3389/fpsyg.2022.1069318
21.   Ingersoll, R.M. (2001). Teacher turnover and teacher shortages: An organizational analysis. American Educational Research Journal, 38(3), 499-534. https://doi.org/10.3102/00028312038003499
22.   Khavis, J.A., & Szerwo, B. (2025). Audit-employee turnover, audit delivery, and auditor-client realignment. The Accounting Review, 100(5), 237-264. https://doi.org/10.2308/TAR-2022-0249
23.   Kleinbaum, D.G., & Klein, M. (2006). Survival analysis: A self-learning text. Springer (New York).
24.   Loh, J. (2013). Inquiry into issues of trustworthiness and quality in narrative studies: A perspective. Qualitative Report, 18(33). https://doi.org/10.46743/2160-3715/2013.1477
25.   Ma, T., Wan, C., Wang, Y., & Zhao, Y. (2024). Individual auditor turnover and audit quality—large sample evidence from US audit offices. The Accounting Review, 99(6), 297-324. https://doi.org/10.2139/ssrn.4132534
26.   Maslach, C., & Leiter, M.P. (2016). Understanding the burnout experience: Recent research and its implications for psychiatry. World Psychiatry, 15(2), 103-111. https://doi.org/10.1002/wps.20311
27.   Mehrabanpour, M.R., & Ghasemi, S. (2025). Decoding the departure of auditors: Analysis of factors affecting the willingness to leave the auditing profession. Journal of Professional Auditing Research, 58-89. https://doi.org/10.22034/JPAR.2024.2025673.1307 (In Persian)
28.   Memizadeh, J. (2002). Leaving the organization: Examining its causes, complications and consequences. Journal of Management Development, 44, 32-38. https://ensani.ir/fa/article/39698 (In Persian)
29.   Nazaripour, M., & Babazadeh Hashinon, J. (2025). The impact of workload, work-life balance, and motivation on auditor turnover intentions: A mediation and moderation analysis. Journal of Accounting Advances, 16(2), 337-378. https://doi.org/10.22099/JAA.2025.51025.2445 (In Persian)
30.   Nazaripour, M., & Zakizadeh, B. (2021). Investigating the impacts of time pressure, work-family conflict, and role ambiguity on audit quality reduction behavior mediated by work stress. Accounting & Auditing Review, 29(4), 714-737. https://doi.org/10.22059/ACCTGREV.2023.344298.1008693 (In Persian)
31.   Nouri, H., & Parker, R. J. (2020). Turnover in public accounting firms: a literature review. Managerial Auditing Journal, 35(2), 294-321. https://doi.org/10.1108/MAJ-03-2018-1823
32.   Pham, Q.T., Tan Tran, T.G., Pham, T.N.B., & Ta, L. (2022). Work pressure, job satisfaction and auditor turnover: Evidence from Vietnam. Cogent Business & Management, 9(1), 2110644. https://doi.org/10.1080/23311975.2022.2110644
33.   Priest, H. (2002). An approach to the phenomenological analysis of data. Nurse Researcher, 10(2), 50-63. https://doi.org/10.7748/nr2003.01.10.2.50.c5888
34.   Rajabalizadeh, J., & Schadewitz, H. (2025). Audit report readability and information efficiency: evidence from the Tehran Stock Exchange. Journal of Accounting in Emerging Economies, 15(2), 491-516. https://doi.org/10.1108/JAEE-08-2024-0344
35.   Ruslin, R., Mashuri, S., Rasak, M.S.A., Alhabsyi, F., & Syam, H. (2022). Semi-structured interview: A methodological reflection on the development of a qualitative research instrument in educational studies. IOSR Journal of Research & Method in Education (IOSR-JRME), 12(1), 22-29.  https://doi.org/10.9790/7388-1201052229
36.   Quińones, M.A., Ford, J.K., & Teachout, M.S. (1995). The relationship between work experience and job performance: A conceptual and meta‐analytic review. Personnel Psychology, 48(4), 887-910. https://doi.org/10.1111/j.1744-6570.1995.tb01785.x
37.   Saleh, S., Diab, A., & Abouelela, O. (2025). Firm complexity and the accuracy of auditors’ going concern opinions in emerging markets: Does auditor work stress matter? Journal of Risk and Financial Management, 18(3), 108. https://doi.org/10.3390/jrfm18030108
38.   Van Manen, M. (2016). Researching lived experience: Human science for an action sensitive pedagogy. Routledge. https://doi.org/10.4324/9781315421056
39.   Yanow, D., & Schwartz-Shea, P. (2015). Interpretation and method: Empirical research methods and the interpretive turn. Routledge. https://doi.org/10.4324/9781315703275